Frequently asked questions
Booking a bus ticket is easy! Simply visit our website and enter your departure and arrival locations, along with your travel dates. Once you search for available routes, you’ll see a list of options with departure times and prices. Choose your preferred bus, select your seat if applicable, and proceed to payment. After completing your purchase, you'll receive a confirmation email with your ticket details.
We understand that plans can change. Our cancellation policy allows you to cancel your ticket up to 24 hours before the scheduled departure for a full refund. Cancellations made within 24 hours may incur a fee or may not be refundable, depending on the bus operator’s policy. Please check the specific terms during booking for details and feel free to contact our customer support for assistance with the cancellation process.
If you miss your bus, please contact our customer support team as soon as possible. Depending on the circumstances, we may be able to assist you in rebooking for a later departure or provide alternative travel options. Keep in mind that policies regarding missed buses can vary by operator, so it’s essential to reach out quickly for the best resolution.
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